Job Description
Genesis10 is seeking a Tier-2 Help Desk technician (Mon thru Fri from 11.00pm - 08.00am) for our client in the Travel/Transportation Industry. This is a 6+ month Contract opportunity and is 100% on site.
MUST be local to Dallas, TX
MUST hold a current A+ Certification
MUST pass a CJIS Background Check
W2 Status:
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
Job Description
The role of the Help Desk Technician is to ensure proper computer operations so that end-users can carry out business tasks. The incumbent will receive, prioritize, document, and actively resolve end-user incidents and catalog requests. The role is responsible for escalating incidents when considered appropriate and necessary to keep SLA expec...
MUST be local to Dallas, TX
MUST hold a current A+ Certification
MUST pass a CJIS Background Check
W2 Status:
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
- No 3rd Parties, No Sponsorship available for this position
Job Description
The role of the Help Desk Technician is to ensure proper computer operations so that end-users can carry out business tasks. The incumbent will receive, prioritize, document, and actively resolve end-user incidents and catalog requests. The role is responsible for escalating incidents when considered appropriate and necessary to keep SLA expec...
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