Job Description

A leading technology support company in Colombia seeks a Tier 1 – Frontline Operations Technician. The role involves providing first-line support to users, managing system access, and document interactions effectively. You will assist with various technical duties like supporting Office 365, VPN troubleshooting, and ensuring a pleasant customer service experience. Ideal candidates should have 6 months to 1 year of experience in a similar role and possess good critical thinking and communication skills.
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