Help Desk Technician III

GAMA-1 Technologies, LLC seeks an experienced Help Desk Technician III to provide advanced technical support while leading the day-to-day operations of the IT Help Desk.

This role combines hands-on troubleshooting with operational oversight, ensuring consistent, high-quality IT support for local and remote users across enterprise environments in an on-site and telework environment .

The Help Desk Technician III supports system configuration, deployment, installation, maintenance, and lifecycle management for end-user devices and associated infrastructure, while serving as an escalation point for complex or high-priority issues.

This role also supports documentation, asset management, security patching, and coordination with Government stakeholders.

After-hours support may be required as needed to support mission operations.

Supervisory Responsibilities:

• None   Essential functions/responsibilities Reasonable ...