Job Description
Tier 1 – Frontline Operations Technician Role Overview:
• Serve as the client's first line of support with direct user interaction.
• Manage system access and perform initial issue triage. Responsibilities:
• Handle password resets, MFA enrollments, and identity verification via Caller V...
• Serve as the client's first line of support with direct user interaction.
• Manage system access and perform initial issue triage. Responsibilities:
• Handle password resets, MFA enrollments, and identity verification via Caller V...
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