Help Desk Technician

Purpose Implementation Specialists are a part of our Client Onboarding team which focuses on delivering a smooth and easy starting experience to new clients. This role is both internal and external facing and responsible for integration, implementation, testing and training on our software within a 3rd party partnering software. You will be remotely assisting with all hardware and software provided by client Integrated as well as our solutions and services during and immediately following the implementation process. An Implementation Specialist is expected to understand computer and network functions enough to be able to identify and resolve complications that arise during configuration and testing. Essential Duties: Integrate and implement software solutions, hardware and services for new client accounts. *Remotely install client's Integrated hardware and software. *Setup and configure integrated hardware. *Enter client processing account credentials into partner software. *Configure ...