Help Desk Technician

Hiring: IT Support Technician (Mid-Level) – Lisbon | Public Sector
We're looking for a Mid‑Level IT Support Technician (Freelance) to support a Public Sector project in Lisbon. You'll handle L1–L2 helpdesk, manage end‑user environments, and ensure smooth issue resolution.
Role Details
Location: Lisbon (Hybrid )-1st month fully onsite
Type: Freelance | Portuguese working hours
Language: Portuguese (Portugal)
Requirement: Portuguese citizenship (security clearance)
Candidates currently in Portugal and open to relocating to Lisbon are welcome.
Key Skills
Microsoft 365 / O365
Ticketing tools (ServiceNow, Jira, Remedy)
Active Directory
Group Policies (GPO)
End‑user support & troubleshooting
Installation / administration of user environments
Profile
Mid‑level, solid hands‑on technical experience
Confident, clear communication
Able to work autonomously and solve issues effectively
Interested?
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