Job Description
Description We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.
Responsibilities:
• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.
• Manage and support devices running MacOS, Windows, and ChromeOS.
• Assist with the administration of Google Workspace and manage Chromebook devices.
• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.
• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment...
Responsibilities:
• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.
• Manage and support devices running MacOS, Windows, and ChromeOS.
• Assist with the administration of Google Workspace and manage Chromebook devices.
• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.
• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment...
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