Job Description
Description
We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards.
Responsibilities:
• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.
• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.
• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.
• Assist users with printing, scanning, secure remote acces...
We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards.
Responsibilities:
• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.
• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.
• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.
• Assist users with printing, scanning, secure remote acces...
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