Job Description
Description We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Tempe, Arizona. In this role, you will provide technical assistance and troubleshooting support to ensure smooth operations for end-users. This is a long-term contract position offering an excellent opportunity to enhance your technical expertise and contribute to a collaborative environment.
Responsibilities:
• Respond promptly to support requests and resolve technical issues for end-users.
• Manage and troubleshoot Active Directory accounts and permissions.
• Diagnose and resolve issues related to Microsoft Windows 10 and related software.
• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.
• Provide step-by-step guidance to users experiencing technical difficulties.
• Install and configure hardware and software components as needed.
• Collaborate with team members to identify recurring issues and implement solutions.
• Mai...
Responsibilities:
• Respond promptly to support requests and resolve technical issues for end-users.
• Manage and troubleshoot Active Directory accounts and permissions.
• Diagnose and resolve issues related to Microsoft Windows 10 and related software.
• Monitor and resolve service desk tickets efficiently, ensuring timely resolutions.
• Provide step-by-step guidance to users experiencing technical difficulties.
• Install and configure hardware and software components as needed.
• Collaborate with team members to identify recurring issues and implement solutions.
• Mai...
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