Job Description
Job Title: Junior Helpdesk Analyst
Location: Devizes (On-site)
Salary: £25,000 per year
About the Role
We are seeking a proactive and motivated Junior Helpdesk Analyst to join our growing team. This is an excellent opportunity for someone looking to develop their IT career within a supportive and dynamic environment.
Reporting to the IT Manager, you will play a key role in supporting and optimising the business infrastructure that underpins daily operations. You will gain hands-on experience across multiple platforms while contributing to projects that shape and strengthen the organisation's digital environment.
This role is ideal for someone enthusiastic, eager to learn, and ready to take ownership of technical challenges.
Key Responsibilities
-Act as the first point of contact for internal users seeking technical support (phone, email, and in person)
-Provide 1st and 2nd line support, owning issues through to resolution
-Diagnose and resolve ha...
Location: Devizes (On-site)
Salary: £25,000 per year
About the Role
We are seeking a proactive and motivated Junior Helpdesk Analyst to join our growing team. This is an excellent opportunity for someone looking to develop their IT career within a supportive and dynamic environment.
Reporting to the IT Manager, you will play a key role in supporting and optimising the business infrastructure that underpins daily operations. You will gain hands-on experience across multiple platforms while contributing to projects that shape and strengthen the organisation's digital environment.
This role is ideal for someone enthusiastic, eager to learn, and ready to take ownership of technical challenges.
Key Responsibilities
-Act as the first point of contact for internal users seeking technical support (phone, email, and in person)
-Provide 1st and 2nd line support, owning issues through to resolution
-Diagnose and resolve ha...
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