Job Description

A leading IT consulting firm in the Philippines is seeking a Consultant – Helpdesk Analyst. The successful candidate will be the first point of contact for users, providing assistance across various platforms like phone and email. Responsibilities include troubleshooting issues, managing service tickets, and offering remote support. The role emphasizes customer service and technical proficiency, with a commitment to facilitating a positive user experience. Join an organization dedicated to teamwork and professional growth.
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