Job Description

What this job involves:

As a Helpdesk Executive at JLL, you'll be the vital connection between our clients and the comprehensive facilities management services that keep their workplaces operating at peak performance. This role places you at the heart of our service delivery, where you'll coordinate maintenance requests, manage vendor relationships, and ensure seamless facility operations across our portfolio. At JLL, we are collectively shaping a brighter way for our clients, and you'll play a crucial part in this mission by delivering exceptional customer service and maintaining the high standards our clients expect. You'll work closely with building engineers, maintenance teams, and external contractors to resolve issues promptly while maintaining detailed records and communications. Your role supports the smooth functioning of commercial properties, helping create environments where businesses can thrive and employees can be productive.

What your day-to-day will l...

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