Helpdesk - IT Support

Would you like to apply your technical knowledge while supporting the daily operations of a dynamic and growing office?

We are looking for a proactive, organized, and service-oriented person who can provide basic IT support to users while assisting with the day-to-day management of the office.

Main responsibilities:

IT Support (Helpdesk L1):

• Provide first-level technical support for users (hardware, software, and connectivity issues)
• Install, configure, and maintain computers, peripherals, and software.
• Record all maintenance and troubleshooting activities.
• Create and manage user accounts and access permissions.
• Assist the IT team with preventive maintenance and general support tasks.
• Stay up to date with new technologies and best practices in IT support.
• IT Support of meetings, visits, and internal events
• Receive and handle deliveries, mail, and packages.
• Act as a point of contact for general office needs and staff requests.
• Recieve and handle deliveries, mail and packages

Requirements:

· CFGM in Sysadmin or similar

· Previous experience in office support, administrative roles, IT Support / Helpdesk

· Fluent in Spanish - English (B2+)

· Communication skills, customer contact. A good team player.

· Truckloads of motivation, positivity and enthusiasm

Why working at Asphalion?

Permanent contract.

Flexible working schedule - Friday until 15.30h.

Madrid Based – 100% in the office work.

Wide variety of projects, new challenges and experiences.

Training and personal development program.

English lessons.

A professional, inclusive and high-performance work environment to develop your skills and grow your career. A great company culture built around Passion, Flexibility, Commitment, Quality & Companionship.

A highly & dynamic working environment with employees from more than 15 nationalities.

Our people and their well-being are our priority: Physical, psychological and emotional well-being programme.

Internal activities & RSC Activitie

Equal Opportunity Employer