Helpdesk Manager

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

At Light & Wonder, we build new worlds of play. Our drive to become the leading cross-platform global game company comes from our collaborative team of innovators and creators, and the passion we share to excite our players and customers by creating the world's best game experiences. Light & Wonder is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit lnw.com.

The Helpdesk Manager leads the helpdesk advisor team providing first‑line technical support to our gaming customers. The helpdesk team ensure that customers receive accurate first‑fix solutions, timely service order creation, and a consistently high‑qual...