Job Description

A leading tech support company in Malaysia is seeking a skilled Helpdesk Manager to lead a team of helpdesk analysts, ensuring exceptional support for clients. The ideal candidate will have over 6 years of experience in helpdesk management, strong leadership skills, and a commitment to delivering client satisfaction. Key responsibilities include overseeing daily operations, developing policies, and driving continuous improvement initiatives. This role offers an opportunity to shape a high-performing team and enhance service delivery standards.
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