Job Description

Job Overview

The IT Help Desk Lead will be responsible for managing helpdesk operations and supervising the resolution of technical issues.

  • This role requires the ability to communicate effectively in both English and Arabic languages.


• Manage and coordinate IT tickets to ensure timely resolution.
• Provide direct technical support to employees.
• Supervise a team of technicians to achieve optimal performance.



  • Proficiency in both English and Arabic languages is mandatory for effective communication with employees from diverse backgrounds.

As a seasoned professional, you will have excellent interpersonal skills, enabling you to build strong relationships with colleagues at all levels. Your analytical mind will serve you well in identifying solutions to complex problems ...

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