Job Description
We are currently seeking a Helpdesk Senior Associate to join our team in Guadalajara, Jalisco, Mexico.
- NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.
**Requirements**:
- Availability to work 45 hours per week - Interest in working at any shift - Advanced English - Looking to work in IT Environment
- 6 months of experience in Customer Service
We Offer:
- Competitive salary - Grocery Tickets - 12% of base salary - 30 days of Christmas bonus - 12 days of vacations
- 50% Vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, inve...
- NTT DATA, Inc. currently seeks a Help Desk Senior Associate - Full Time - to join our team in Guadalajara.
Location: Guadalajara, Jalisco. Mexico.
**Requirements**:
- Availability to work 45 hours per week - Interest in working at any shift - Advanced English - Looking to work in IT Environment
- 6 months of experience in Customer Service
We Offer:
- Competitive salary - Grocery Tickets - 12% of base salary - 30 days of Christmas bonus - 12 days of vacations
- 50% Vacation bonus
- Savings Funds
- 5 personal days per year
- Medical insurance (You and your family)
- Life insurance
- Dental Insurance
- Discounts with selected Optics
- Opportunity to grow in the company
Activities
- Document troubleshooting steps and detailed description of the customer incidents and requests
- Applies diagnostic techniques to identify problems, inve...
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