Helpdesk Senior Associate - ITIL

Req ID:    

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Requirements:

• Helpdesk Sr. Associate at Grade-5 position in Service Desk
• Must be a Graduate. B.Tech/B.E or any other technical degree preferred
• Good communication skills with minimum 3 year of international calling experience
• Good comprehension & writing skills.
• Must possess excellent customer handling skills
• Should be comfortable to work in rotational shift with 24x7 support window

Job description:

• Provide L1 techn...