Job Description

Location Address: Scarborough - 2 weeks training onsite and then Hybrid work model (3 days onsite per week) starting on March 9th.

Contract Duration: 6 months - 1 year

Possibility of extension: Yes

Conversion to FTE: Based on performance + vacancy

Schedule Hours: Monday Friday –Either 9: 30 am 5: 30 pm, 10: 30-6: 30 pm or 11 am - 7 pm. Late shift rotation (12 pm - 8 pm) every 6 weeks or so.

Reason: Vacancies/short staffed



Story Behind the Need

Business group:

CS&S Technical Support Help Desk - Main function - provide technical support assistance to Small Business/Commercial/Private Banking clients with digital cash management services /online banking with focus on first call resolution and customer care excellence.



Candidate Value Proposition:

The successful candidate will have the opportunity to work hybrid after the first two weeks, where they are only asked to come 3x per week to the offi...

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