Helpdesk Technician

Based in Portugal, Wire IT is your specialized IT consulting partner with 18 years of experience driven by an experienced and senior team that helps clients make the right decisions in a fast-moving market.

Wire IT's ambition is to grow while keeping true to its nature: agile, people-centered, and fun. As we like to say: Its not only what we do, its how we manage that truly make the difference..

If you're looking for more than just a job - if you're looking for a place where you can truly make a difference - you might be the next person to join WIRE IT.

Role: Helpdesk Technician

Location: On-site, Porto, Portugal

Required skills:

• Up to 3 years of experience in helpdesk/service desk.
• Solid knowledge of Windows, Office 365, Active Directory, and networks.
• Basic knowledge of ITIL and ITSM tools.
• Good communication, user orientation, and prioritization skills.

Responsibilities: 

• Custo...