Job Description

Helpline Practitioner


Keenan Recruitment has been retained by NSPCC to recruit for a Helpline Practitioner. This is a hybrid position, based in Belfast.

Job Purpose

To provide assistance to those contacting NSPCC while working within NSPCC policy, procedures and standards.

To receive and respond appropriately to all forms of requests for service to the NSPCC helpline by:

  • delivering safe and effective child-focused practice
  • obtaining information which will enable an assessment to be made and action as appropriate to be taken by statutory agencies
  • recording all work undertaken 

    • Criteria

  • An appropriate qualification from a safeguarding field, for example, social care, health, education, law enforcement, youth justice, youth work or counselling 

    • AND

  • post-qualified experience of working in a role where you have had a level of responsibility for safeguarding children or families
    • ...

    Apply for this Position

    Ready to join Keenan Recruitment? Click the button below to submit your application.

    Submit Application