High Value Customer Support Specialist

Department:
11-895-Marketing - Marketing

Location:
Ceute - Spain

Description
Why Join DAZN?
DAZN Bet is opening up the world of betting and gaming, delivering interactive, accessible and responsible experiences for sports fans across multiple regulated markets. As part of the DAZN ecosystem, we place customer trust and service quality at the heart of everything we do. Joining DAZN Bet means playing a key role in shaping a premium, high-touch customer experience within a fast-growing and highly regulated environment.

The Role
As
HVC Support Specialist
, you will provide high-touch, Spanish-language support to DAZN Bet's most valuable customers, delivering personalised assistance and rapid resolution across promotional, CRM-related and complaint queries.

This role is critical to strengthening service consistency, enhancing customer satisfaction and supporting the scalability of our High-Value Customer (HVC) operations as this segment co...