Job Description

we are looking for a customer care executive to join our team navir consultants to handle customer calls, provide exceptional customer support and resolve queries .key responsibilities :-manage incoming and outgoing calls in a professional manner.-respond to customer inquiries , complaints and concerns with a problem solving mindset.-log customer interactions and track follow-ups-offer timely and relevant solutions to resolve customer issues.-collaborate with team members to escalate and address more complex concerns.-meet key performance metrics including call handling time, customer satisfaction and resolution rates.eligibility :-minimum hsc (12th pass) or graduate in any discipline.-both freshers and experienced candidates are eligible.-males and females both can apply.-good communication skills required

  • Experience

    0 - 5 Years

  • No. of Openings

    20

  • Education

    12th Pass

  • Role

    Customer Service Representative

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    ( Male / Female )

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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