Job Description

Job Overview


We are seeking a highly skilled Technical Support Engineer, Linux to join our team. As a Technical Support Engineer, you will play a key role in supporting and maintaining our systems and technical services infrastructure.


About the Role:

Main Responsibilities


The Technical Support Engineer is responsible for providing customer support and resolving technical issues within agreed Service Level Agreements (SLAs). You will be working independently to resolve time-critical production and deployment issues.
h3>Daily Tasks:
  • Maintain deployed products on customers' sites remotely
  • Perform daily service tasks related to solutions like incident, problem or change management at customer sites
  • Investigate malfunction-related calls, complaints, queries with responsibility for the incident/problem/change management at customer sites

h3>Care...

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