Job Description

Summary: The Application Support Engineer is a pivotal role responsible for ensuring the stability, performance, and continuous enhancement of critical business applications. Acting as a technical expert, this individual investigates and resolves complex system issues across interconnected components, working closely with cross-functional teams to maintain uninterrupted operations. The position requires a blend of deep technical knowledge and leadership capabilities, encompassing issue resolution, system monitoring, process optimization, and knowledge transfer. As a Subject Matter Expert (SME), the engineer influences strategic decisions, mentors team members, and drives improvements that elevate support quality and system resilience across the organization.
Experience: 6-9 yearsResponsibilities:
  • Serve as a Subject Matter Expert (SME) for application systems and support methodologies.
  • Lead and coordinate team activities, including task assignment and performan...

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