Job Description

Company Description
Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.
Job Description
Position: Senior Tech Support Associate
vacancies: 11
Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Candidates Profile:
· Must Have Experience in Outbound Tech Support for more than 8 months to 1 year
· Must know how to close their own calls.
· Must have good convincing skills.
· Must have Experience in handling calls of printers, routers and anti viruses
Benefits ...

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