Hiring for UK Life & Pension domain for Insurance Operations (non-voice) role

We are hiring for UK Life & Pension domain for Insurance Operations (non-voice) role. Please find below details:

Experience: 1 to 10years

Skills required: Life Insurance, Insurance, Claims, Insurance Operations

Location: Chennai, Navallur

Job description:

• Ensure process adherence, SOP compliance, and quality assurance across delivery teams.
• Drive training, knowledge management, and SME development using GenAI tools (e.g., dC.iKnow, dC.iGenie).
• Collaborate with Risk & Compliance, Quality, and Transformation teams to ensure 3LoD readiness.
• Support transition activities including KT, ramp-up, and monitored production.
• Implement process improvements and automation opportunities to enhance efficiency.

Qualifications & Experience

- 2 to 10 years in insurance operations with domain specialization in Life & Pensions.

- Experience in managing teams across multiple locations and process areas.

- Strong understanding of Irish regulatory landscape and insurance product lifecycle.

- Exposure to transformation tools and automation platforms.

- Experience in training, SOP development, and compliance audits.

Skills:

- Domain expertise in Life & Pension operations

- People and process management

- Quality and compliance orientation

We have multiple roles at different levels, please refer the job to your friends/colleagues