H&M Sales Advisor

As a Sales Advisor, you will deliver outstanding customer service, welcome and guide customers through the store and omni‑channel experience, promote and sell H&M products, and support the Customer Loyalty App. You will also maintain garment care and presentation, keep the sales floor and back‑of‑house organized, and collaborate with your team to exceed sales and operational targets.

Responsibilities

• Provide excellent customer service by welcoming and guiding shoppers and using omni‑channel tools where available.
• Engage customers in conversations to better understand their needs.
• Guide shoppers through fashion trends, stories, and products across all store areas.
• Promote and sell products effectively, adhering to visual and commercial guidelines.
• Actively promote the Customer Loyalty App (Hello Member) and in‑store sustainability initiatives.
• Represent the H&M brand positively during all customer interactio...