Job Description

Job Summary

Airport Jobs is seeking an experienced and customer-focused Home-Based Airline Refund & Claims Specialist to join our remote team. In this role, you will be responsible for handling airline refund requests, processing claims, and resolving payment discrepancies for our clients. The ideal candidate will have a strong understanding of airline policies, excellent communication skills, and experience in the travel or airline industry. You will work remotely to ensure smooth and efficient refund processes while providing excellent customer service.

Key Responsibilities

  • Refund Processing: Review and process refund claims for airline tickets, ensuring compliance with airline policies and industry regulations.
  • Claims Resolution: Investigate and resolve customer disputes regarding refunds, chargebacks, and payment discrepancies.
  • Cust...

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