Home-Based Customer Support Specialist

**Number of Openings:** 1The **DCX Client Services Home-Based Customer Support Specialist** plays a key role in delivering exceptional service to partner brands by providing accurate product and service information and resolving customer concerns efficiently. This role is responsible for driving customer satisfaction by responding to inquiries, troubleshooting issues, understanding customer needs, and maintaining in-depth product knowledge.**REQUIRED CORE COMPETENCIES*** **Highly Proficient Communicator**: Demonstrates excellent spoken and written English communication skills.* **Customer-Centric Mindset**: Strong dedication to delivering high-quality customer experiences.* **Problem Solver**: Exhibits strong analytical and troubleshooting skills to resolve customer concerns effectively.* **Highly Organized**: Manages time and tasks efficiently in a fast-paced environment.* **Resilient and Adaptable**: Able to perform well under pressure and in high-volume, dynamic work settings.* Prov...