Home Lending - Process Improvement Associate I

Org Effectiveness & Oversight (OEO) Team provides Home Lending with innovative tools to better serve customers, guides employees through change and ensures successful adherence to core functions and regulatory requirements. OEO is the centralized utility responsible for managing business change, resolving escalated customer complaints, developing automated business solutions, executing program management, leading employee readiness, responding to employee feedback, ensuring proper fee treatments, processing vendor invoices and providing oversight and foundational support.

As a Process Improvement Associate I within the OEO Team, you are responsible for assessing business requirements for development feasibility using low-code tools and creates solutions in collaboration with business leads. The role involves translating requirements into technical specifications, managing internal client relationships, and creating executive-level presentations. Responsibilities include owning...