Hospitality Customer Expert

Resumen

We're looking for a Hospitality Customer Expert. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding reservations and services. You will handle sensitive information to resolve any situation on first contact, while staying informed about our client's products and services to identify possible cross-selling opportunities.

Responsabilidades

Who You Are:

• A service enthusiast who helps others with ease and professionalism.
• A first-call fixer who solves any situation fast and delivers standout hospitality experiences.
• A knowledge ninja who stays informed about offers, updates, and services to guide customers effectively.
• A language pro with intermediate to advanced English proficiency to communicate confidently and grow in a global environment.
• Someone who approaches every challenge with a positive mi...