Hospitality Expert

Front Desk Manager

This is a leadership role that demands exceptional hospitality, communication, leadership, and organizational skills. As the Front Desk Manager, you will own each guest interaction, follow up on experience, and provide seamless premium service.

Key Qualifications:

• Over 4 years of experience in a Front Desk Managerial position or General Manager position in a boutique hotel or 4–5-star hotel.
• Experience handling 100+ guests in a 4–5-star hotel and supervising 30+ Team Members in Guest Services Department.
• Able to speak additional languages such as Spanish, Italian, Portuguese, French, or German (Conversational Proficiency).

Essential Duties & Responsibilities:

• Maintain professionalism and emergency preparedness within Front Desk Operations, providing impeccable quality of service to internal and external guests and crew alike.
• Execute the Ability to Resolve Issues visio...