Host / Hostess

Responsibilities

• Welcome guests warmly and ensure a seamless arrival and seating experience.

• Manage reservations, walk-ins, and table allocations to optimize guest flow and dining comfort.

• Build rapport with regular guests and VIPs, remembering preferences and addressing them by name for a personalized touch.

• Assist in handling special requests or arrangements to enhance the dining experience.

• Work closely with service and kitchen teams to ensure smooth communication and timely service.

• Maintain cleanliness and presentation of the reception and waiting areas.

Requirements

• At least 1 year of experience in a front-of-house or customer service role, preferably in hospitality or F&B.

• Strong interpersonal and communication skills with a guest-first mindset.

• Organized, proactive, and able to manage reservations and busy periods effectively.

• Positive, professional, and confident in engaging with a diverse range of guests.