Job Description

Benefits:


  • Employee discounts

  • Flexible schedule




JOB DESCRIPTION:
Provide promptly, efficient, courteous service to all guests. Service includes greeting, seating, talking and serving orders, taking guest remittance as required, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Develop and maintain professional functional working relationships with IHOP employees and guests.

  • Execute the Service Guidelines per the IHOP SOP to ensure a high-quality guest experience.

  • Handle guest complaints in a professional, courteous and timely manner, thank guests, and invite them to return.

  • Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.

  • Comply with SOP methods in regard to guest checks and server banking procedures.

  • Sto...

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