Host Manager

Become a key trainer for live commerce hosts at Tecdo Network.

Responsibilities

• Conduct onboarding training for new hosts covering platform rules, hosting skills, SOPs, and company guidelines.
• Develop and deliver training modules on presentation skills, product demo, camera presence, selling techniques, crisis handling.
• Provide ongoing refresher training based on host performance and business needs.
• Create training materials such as slides, scripts, video demos, checklists, and evaluation forms.
• Monitor live sessions to identify areas of improvement for hosts and provide 1‑on‑1 coaching.
• Evaluate host performance using KPIs (engagement, sales conversion, compliance, professionalism).
• Work with Live Operations to align training with business strategies and identify skill gaps.
• Standardize hosting guidelines, tone of voice, workflow, and best practices.
• Assess, select, and develo...