Hostess

The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a warm and welcoming dining experience. She is responsible for greeting guests managing reservations coordinating table assignments and ensuring smooth guest flow in the restaurant. The role requires excellent communication skills a positive attitude and strong guest service focus.

Key Responsibilities

• Greet guests warmly upon arrival and escort them to their tables.
• Manage the reservation system including booking confirming and updating reservations.
• Maintain an organized and accurate seating plan to ensure smooth service flow.
• Answer telephone inquiries regarding restaurant availability menus and special events.
• Communicate wait times and manage guest expectations during busy periods.
• Assist in monitoring the cleanliness and presentation of the entrance host stand and dining area.
• Coordinate with the...