Job Description
The Hostess is the first point of contact for guests and plays a key role in delivering an exceptional and personalized dining experience. Representing the RIKAS brand, the Hostess ensures a welcoming atmosphere while managing reservations and guest flow in line with brand standards.
Key Responsibilities
Guest Experience
Welcome guests warmly and professionally upon arrival
Ensure guests feel valued, comfortable, and well-attended throughout their visit
Escort guests to their tables and present menus according to service standards
Reservations & Seating Management
Manage reservations, walk-ins, and waitlists using the restaurant booking system
Optimize table allocation in coordination with the service and management teams
Handle VIP guests and special requests with discretion and attention to detail
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