Hostess/Captains/Stewards - Restaurant

Company Overview

Gamut HR Solutions specializes in connecting candidates with optimal job opportunities, ensuring a right match for career growth. With a compact team based in Hyderabad, they focus on personalized solutions, leveraging industry knowledge to support employment goals. More details about their services can be found on their website .

Job Overview

Gamut HR Solutions is seeking a motivated Hostess Captain Steward to join a dynamic restaurant team in Hyderabad. This full-time junior position involves managing guest experiences, enhancing dining satisfaction, and ensuring smooth restaurant operations.

Qualifications and Skills

• Proficiency in guest relations to create a welcoming and comfortable environment for patrons during their stay. (Mandatory skill)
• Expertise in order taking by accurately capturing guest preferences to ensure precise food and drink delivery. (Mandatory skill)
• Skilled in table management to efficiently coordinate seating arrangements, maximizing restaurant capacity. (Mandatory skill)
• Understanding of food safety protocols to maintain high standards of cleanliness and health regulations.
• Comprehensive menu knowledge enabling informed recommendations and enhanced guest dining experience.
• Strong communication skills to engage with guests and team members for seamless restaurant operations.
• Ability to work collaboratively with kitchen staff to ensure timely and accurate order preparation and delivery.
• Capability to handle customer feedback constructively to improve service quality and satisfaction.

Roles and Responsibilities

• Manage guest arrivals with an attentive and courteous demeanor to set the tone for an enjoyable experience.
• Ensure accurate order taking and coordinate with the kitchen for timely fulfillment of guest requests.
• Oversee table management by efficiently guiding guests to their seats and managing reservations.
• Implement food safety standards to uphold sanitation regulations and ensure guest safety.
• Stay informed about menu offerings to provide recommendations and answer guest inquiries.
• Communicate effectively with team members to facilitate smooth service operations.
• Address guest concerns promptly and professionally, striving to resolve issues amicably.
• Participate in team meetings and training sessions to continuously enhance service quality.