Host/Hostess

Accountability:

Reporting to the General Manager and Restaurant Manager, the Host/Hostess greets and seats guests in a friendly and courteous manner, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns. Also portions food to follow company menu and food specifications and timing standards. Adheres to all federal, state and local safe food handling regulations.

Key Business Areas:

A “Key Business Area” is an area of performance in which the Host/Hostess must be successful to meet their accountabilities. Successful results in the Key Business Areas are supported by the following behaviors or actions:

• Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
• Demonstrates a sense of urgency and meets service cycle timing s...