Host/Hostess

Job description

As a key member of our team, you will be the first point of contact for our guests, providing a warm and welcoming reception that sets the tone for their dining experience. Your excellent communication skills and pleasant demeanor will make every guest feel valued and at ease.

Key Responsibilities:

• Provide a friendly first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
• Maintain a positive attitude at all times towards guests and fellow team members.
• Ensure you are seating the most desirable tables at all times.
• Anticipate guest transition and the timing of table turns.
• Open the front door for guests.
• Answer the phone for general customer service and take reservations.
• Seat guests promptly and efficiently.
• Maintain the cleanliness and appearance of entryways and washrooms.