Job Description
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!
Full Time AM 7a-3p and Weekends
Part Time (Shifts Vary)
Compensation:$16 per hour
Responsibilities:- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Bookkeeping: keep accurate records of all hotel guest account information
- Mitigate customer complaints as needed
- Communicate with housekee...
Apply for this Position
Ready to join SpringHill Suites Eau Claire? Click the button below to submit your application.
Submit Application