Job Description

New opportunity as Hotel General Manager has become available with this busy 4*branded property in Accra Ghana!

The property is undergoing a rebranding & the client is specifically looking for candidates with Marriott experience, who will be overseeing full operations, with a focus on guest experience & satisfaction!

Requirements:

  • Fluency in English
  • Previous experience in Sub Saharan Africa
  • Rebranding or preopening experience highly beneficial
  • The client is open to strong DOO profiles ready to take their next step
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field (required).
  • Master’s degree (MBA or Hospitality Management specialization) is preferred, especially for international or luxury brands.

    • About:


  • Strategic Leadership: Oversee all aspects of hotel operations, ensuring alignment with the company’s vision, brand standards, and growth objectives.
  • Operational Excellence: Manage daily hotel functions—including front office, housekeeping, F&B, and guest services—to deliver seamless and superior guest experiences.
  • Financial Management: Develop and control budgets, monitor financial performance, optimize revenue streams, and ensure cost efficiency.
  • Team Leadership & Development: Recruit, train, and mentor department heads and staff to foster a high-performance, service-driven culture.
  • Guest Experience: Maintain the highest standards of hospitality and service quality, responding proactively to guest feedback and market trends.
  • Compliance & Standards: Ensure adherence to health, safety, & regulatory requirements, as well as internal policies & quality assurance standards.
  • Stakeholder Relations: Build and maintain strong relationships with owners, corporate teams, suppliers, and local partners.
  • Innovation & Growth: Identify opportunities for operational improvement, new service offerings, and technology integration to enhance efficiency and competitiveness.

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