Job Description


  • Education: Secondary (high) school graduation certificate

  • Experience: 7 months to less than 1 year

Tasks

  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Maintain an inventory of vacancies, reservations and room assignments
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Employment terms options

  • Early morning

Employment terms options

  • Evening
  • Shift
  • Flexible hours
  • Morning
  • Night
  • Day
  • Weekend
  • Overtime required

  • W...

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