Job Description

Greet guests with a warm welcome

Ensure that their needs are met throughout their stay

Manage guest feedback

Responding to complaints & resolving issues

Monitor guest satisfaction levels, implementing strategies.

Required Candidate profile

  • Good communication skills, both verbal & written
  • Fluency in English
  • Undergraduate can also apply
  • 2+ yr experience in a hotel receptionist or guest services role

Skills Required
Front Office, Receptionist, Communication Skills, Front Desk, Front Office Management, Reception

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