Job Description

Hotel Representative – Heraklion (Sunweb Guests)

Ref: CH-SW-HR-26

Location: Heraklion, Crete

Job Description

As a Hotel Representative, you will be the main point of contact for Sunweb guests, ensuring a high-quality holiday experience and smooth communication between guests and hotel services.

Key responsibilities include:

  • Welcoming and assisting guests at the hotel
  • Providing information about hotel services, facilities, and local attractions
  • Handling guest requests, issues, and complaints in a professional manner
  • Ensuring high levels of guest satisfaction throughout their stay
  • Collecting guest feedback and reporting accordingly
  • Cooperating closely with hotel departments and Tour Operator teams

    • Απαραίτητα Προσόντα:

    Candidate Profile

  • Previous experience in a similar role (Hotel Representative / Tourism / Hospitality)
  • Fluency in Eng...

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