Hotel Shift Manager

Reports to:

Hotel Operations Manager

Job Summary:

This position assists the Hotel Operations Manager in directing and supervising the daily operational activities of the Hotel's Front Office Operations within the established guidelines, to meet property standards and guest service expectations.

Essential Functions:

• Create a memorable hospitality experience for our guests; provide great value and ensure guest satisfaction by leading, supervising, directing, and developing hotel management and Team Members to ensure that Guest Service Excellence is that standard.
• Ensure the highest possible standards of guest services by properly listening and resp...