Job Description
Trainer Sales Associate
Base Pay + Commission | Free Membership | Growth Opportunities
Are you someone who thrives on connecting with people, building relationships, and closing the deal-while delivering an outstanding customer experience? Do you enjoy helping others feel confident, supported, and excited about their goals? If you're energized by outreach, motivated by commission, and love being part of a tight-knit team, we want to meet you.
Compensation
$13-$14/hour + commission
Average commission ranges $100-$600/month, with uncapped potential based on performance.
About Us
HOTWORX Matthews is a locally owned small business in Matthews, NC. We're proud of our professional yet fun, high-energy culture where teamwork and member experience come first. Our mission is to deliver an unforgettable experience in our 24-hour infrared fitness studio-one that makes every guest feel welcome, supported, and excited to become part of our fitness family.
Position Overview
As a Trainer Sales Associate (TSA), you'll be the face and voice of our studio. This role blends sales, customer service, outreach, and studio operations. You'll engage leads, guide prospects through the studio experience, and help members achieve their fitness goals-all while contributing to a clean, welcoming, and high-performing environment.
Schedule: 20-35 hours per week
Availability Requirement: Must be available to work every Saturday
Staffed Hours:
Monday-Thursday: 11:00am-8:00pm
Friday: 9:00am-6:00pm
Saturday: 9:00am-2:00pm
What We're Looking For
You're a great fit if you:
Love talking to people and building genuine, lasting connections
Thrive in a commission-based sales environment
Are confident making outbound calls and following up with leads
Communicate clearly and enthusiastically-in person and over the phone
Take initiative and stay productive, even during slower studio hours
Have a strong work ethic and team-first mindset
Are comfortable maintaining a clean studio (equipment, towels, saunas, bathrooms)
Manage your time well and juggle multiple priorities
Have an interest in fitness, wellness, or helping others reach personal goals
Bonus if you have:
Previous sales, retail, fitness, or hospitality experience
Experience meeting or exceeding sales goals
Key Responsibilities
Sales & Outreach
Make outbound calls to warm and cold leads generated by our CRM
Convert leads into booked sessions and memberships
Give engaging studio tours and explain the benefits of infrared fitness
Present membership options, retail packages, and promotions
Confidently handle objections and close sales with integrity
Encourage referrals and promote guest passes
Member Experience
Deliver an exceptional first impression and ongoing member support
Ensure members follow sauna safety protocols
Respond quickly and professionally to member needs or concerns
Studio Operations
Open and close the studio following standard procedures
Maintain a spotless, welcoming studio environment
Restock supplies and remove trash as needed
Assist with events, challenges, and promotions
Support social media engagement (posts, comments, messages, DMs)
Communicate clearly with management and teammates
Respond appropriately in emergencies and report incidents
Requirements
High School Diploma or equivalent
1-2 years in a customer-facing or sales-driven role preferred
Comfortable with phone outreach and in-person sales conversations
Fluent in English (written and verbal)
Reliable transportation and valid driver's license
Must be able to reliably commute or relocate before starting
What We Offer
FREE HOTWORX membership
Hourly base pay + commission
Casual, comfortable work attire
Paid on-the-job training
Retail discounts
Career growth opportunities into leadership or management
Base Pay + Commission | Free Membership | Growth Opportunities
Are you someone who thrives on connecting with people, building relationships, and closing the deal-while delivering an outstanding customer experience? Do you enjoy helping others feel confident, supported, and excited about their goals? If you're energized by outreach, motivated by commission, and love being part of a tight-knit team, we want to meet you.
Compensation
$13-$14/hour + commission
Average commission ranges $100-$600/month, with uncapped potential based on performance.
About Us
HOTWORX Matthews is a locally owned small business in Matthews, NC. We're proud of our professional yet fun, high-energy culture where teamwork and member experience come first. Our mission is to deliver an unforgettable experience in our 24-hour infrared fitness studio-one that makes every guest feel welcome, supported, and excited to become part of our fitness family.
Position Overview
As a Trainer Sales Associate (TSA), you'll be the face and voice of our studio. This role blends sales, customer service, outreach, and studio operations. You'll engage leads, guide prospects through the studio experience, and help members achieve their fitness goals-all while contributing to a clean, welcoming, and high-performing environment.
Schedule: 20-35 hours per week
Availability Requirement: Must be available to work every Saturday
Staffed Hours:
Monday-Thursday: 11:00am-8:00pm
Friday: 9:00am-6:00pm
Saturday: 9:00am-2:00pm
What We're Looking For
You're a great fit if you:
Love talking to people and building genuine, lasting connections
Thrive in a commission-based sales environment
Are confident making outbound calls and following up with leads
Communicate clearly and enthusiastically-in person and over the phone
Take initiative and stay productive, even during slower studio hours
Have a strong work ethic and team-first mindset
Are comfortable maintaining a clean studio (equipment, towels, saunas, bathrooms)
Manage your time well and juggle multiple priorities
Have an interest in fitness, wellness, or helping others reach personal goals
Bonus if you have:
Previous sales, retail, fitness, or hospitality experience
Experience meeting or exceeding sales goals
Key Responsibilities
Sales & Outreach
Make outbound calls to warm and cold leads generated by our CRM
Convert leads into booked sessions and memberships
Give engaging studio tours and explain the benefits of infrared fitness
Present membership options, retail packages, and promotions
Confidently handle objections and close sales with integrity
Encourage referrals and promote guest passes
Member Experience
Deliver an exceptional first impression and ongoing member support
Ensure members follow sauna safety protocols
Respond quickly and professionally to member needs or concerns
Studio Operations
Open and close the studio following standard procedures
Maintain a spotless, welcoming studio environment
Restock supplies and remove trash as needed
Assist with events, challenges, and promotions
Support social media engagement (posts, comments, messages, DMs)
Communicate clearly with management and teammates
Respond appropriately in emergencies and report incidents
Requirements
High School Diploma or equivalent
1-2 years in a customer-facing or sales-driven role preferred
Comfortable with phone outreach and in-person sales conversations
Fluent in English (written and verbal)
Reliable transportation and valid driver's license
Must be able to reliably commute or relocate before starting
What We Offer
FREE HOTWORX membership
Hourly base pay + commission
Casual, comfortable work attire
Paid on-the-job training
Retail discounts
Career growth opportunities into leadership or management
Apply for this Position
Ready to join ? Click the button below to submit your application.
Submit Application