Job Description

The Hourly Shift Leader (SS) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, Guest, people & operations. The Hourly Shift Leader supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people. The Hourly Shift Leader operates under the direction of the RGM and directly manages a shift of Team Members.

Profitability:

  • Follows all cash control and security procedures (e.g. safe counting, cash drawers)
  • Maintains inventory by performing Daily and Weekly inventory inspections
  • Receives inventory truck orders

    • Guest:

  • Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

    • People:

  • Provides coaching and feedback to Team Members to increas...

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