Housekeeping Executive

We are seeking a highly organized and detail-oriented Housekeeping Executive to join our team at Grand Mercure Mysore, India. As a Housekeeping Executive, you will play a crucial role in ensuring the highest standards of cleanliness and guest satisfaction in our hotel. This position requires strong leadership skills, attention to detail, and a commitment to excellence in customer service.

• Manage and supervise the housekeeping team, conducting daily briefings and assessing performance
• Ensure guest rooms, balconies, corridors, linen rooms, and pantries meet our rigorous cleanliness standards
• Oversee the maintenance of public areas and equipment cleanliness
• Promptly attend to guest requests, including replenishing supplies and addressing room issues
• Maintain accurate records, including section floor reports and room status
• Conduct regular room inspections and report unusual activities to the Housekeeping Manager
• Implement and maintain hotel fire & life safety/emergency procedures
• Attend all briefings, meetings, and training sessions as assigned by management
• Establish and maintain effective working relationships with colleagues across departments
• Uphold high standards of personal appearance and hygiene
• Continuously seek ways to improve housekeeping operations and guest satisfaction

• Bachelor's degree in Hospitality Management or related field
• Minimum of 2 years of experience in a similar housekeeping management role
• Excellent oral proficiency in English
• Strong leadership and team management skills
• Exceptional attention to detail and commitment to maintaining high cleanliness standards
• Thorough knowledge of hotel fire & life safety/emergency procedures
• Outstanding communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Proficiency in using housekeeping management software
• Strong problem-solving and decision-making abilities
• Ability to speak other languages and basic understanding of local languages (preferred)
• Demonstrated commitment to delivering exceptional customer service